Why Cloud10
With over 17 years of IT industry experience – we’re a mature, well established and trusted strategic technology partner to a wide range of organisations and in-house teams.
About
Cloud10
Cloud10 was formed 17 years ago starting with only a handful of customers, compared to over 100 we have now. Some of our original customers still work with us with us today, which is a testimony to the importance we put on customer service.
We founded Cloud10 wanting to set ourselves apart from other IT companies and prove that you don’t have to make a choice between decent IT support, or paying through the nose for it. We wanted our customers to have their (IT) cake and eat it, so to speak.
Over the years we’ve gone from strength to strength growing our range of services and products to be more than just an IT company, but a well rounded and trusted IT partner that can support your business with any IT challenges that might come your way.
Our Vision , Values & Culture
What makes us different?
Our mission
To smartly and efficiently deliver reliable, secure solutions that meet customer needs using forward-thinking technology.
Our vision
- To be the best
- To deliver a service to all customers that is second to none
- To be a great place to work with happy staff who love what they do
- To be a huge benefit and value to our customers
Team-working
Work together to achieve the highest standards whilst having fun and helping others to learn and grow.
Excellence
Be engaging. Take time to complete tasks properly. Question constructively. Help others to be excellent.
Efficiency
Share knowledge, plan thoroughly, anticipate to prevent problems, communicate in a helpful way.
Can-do, will-do
Go the extra mile. Approach tasks and problems in a positive way. Never give up – we always succeed!
Aligning technology with customer goals.
We deliver market-leading IT services across Greater Manchester, the North West and the rest of the UK.
We strive every day to be a service-first team that delivers a professional, personable service with our unique “whatever it takes” approach to support and projects. Our people are expert in what they do, but communicate in a straightforward and helpful way to fit perfectly with each customer’s needs.
Certifications
Cyber
Essentials
ISO
27001
ISO
9001
Microsoft
Solutions Partner
Cloud10 takes cybersecurity seriously and is proud to be Cyber Essentials certified. This certification reflects our commitment to maintaining a high standard of security and data protection for our clients. With the ever-increasing threats in the digital landscape, we have taken proactive measures to ensure the security and integrity of the systems and data entrusted to us.
Cloud10 is proud to have achieved ISO 27001 certification, highlighting our unwavering commitment to information security and data protection. This prestigious certification is audited yearly and recognises our rigorous approach to safeguarding sensitive information and maintaining the highest standards of security practices.
ISO 27001 certification ensures that we adhere to a comprehensive framework for establishing, implementing, maintaining, and continually improving an information security management system. It underscores our dedication to protecting the confidentiality, integrity, and availability of our clients’ data, ensuring that their information remains safe and secure.
Cloud10 proudly holds ISO 9001 certification, a testament to our unwavering commitment to quality management and customer satisfaction. This certification reflects our dedication to delivering exceptional IT and cloud services that consistently meet and exceed our clients’ expectations.
By adhering to the ISO 9001 standards, we have established a robust framework for managing our operations, ensuring efficiency, reliability, and continuous improvement in all aspects of our service delivery.
As a Microsoft Solutions Partner, Cloud10 is proud to have a close collaboration with one of the world’s technology leaders. This partnership underscores our commitment to providing our clients with Microsoft-based solutions that drive efficiency and productivity.
Our partnership with Microsoft enables us to deliver seamless, high-quality solutions, ensuring our clients can thrive securely in the digital age with confidence using Microsoft’s extensive suite of products and services.
The North West's highest rated
Managed Service Provider
Check out our 500+ (and counting) 5-star Google reviews.
We are working with Cloud10 for our IT needs. We are very satisfied and happy to collaborate with them. They are open minded and very understanding. They also reply fast to our request. We recommend them!
Called a few times in the past. Always nice on the phone and quickly fixing any issue. Very skilful team. Specifically today I dealt with Owain. Great job!
Cloud10 are the best IT company for our business. Always available to deal with any issue quickly and efficiently. We find that every one of the team at Cloud10 are friendly and knowledgeable. Would highly recommend
I was stranded at home due to the snow but Cloud 10 were very patient and had me up and running in no time! Very impressed, clear instructions so I could actually do some work!
Great service! Quick to answer the phone, super friendly and always resolve any issues the same day.
The go-to business for all your IT solutions! I've been working with the team for well over a decade. The support, knowledge and communication has never been better. IT frustrations can really hold you back in your work, but knowing there is always someone available to get you up and running is priceless.
By far the best IT support I have come across.The guys at Cloud10 are efficient, friendly and helpful every time. Any issue we have ever had is solved right away and I am always thankful to be able to call up and get a resolution in minutes. This is invaluable on a busy day or when I am working from home. Special thanks to Josh, Jack and Owain who have helped me in the past.Big thanks to the team and please know you are all very much appreciated by me and my colleagues.
Cloud10 are literally 10 steps ahead of any pother IT business I have ever come across. The team are genuinely helpful, go above and beyond to meet whatever business needs you may have. I have worked alongside Cloud10 for the last 10 years and they have always been and continue to be the best in the business. Such lovely, professional individuals. They can fix or create anything you ask them to. Fantastic business with brilliant individuals within it.
Cloud10's Faces
Nick Leidecker
Managing Director
James Cain
Technical Director
Ant Lomas
Finance Manager
Chris Drew
Support Service Manager
Connor Nealen
Service Desk Manager