We are Cloud10
100% service focused. Personable and professional IT experts. Highest rated on Google for IT Services – not only in Greater Manchester, but across North West UK.
Bringing the
wow-factor
to IT.
Getting your organisation’s technology right is key to the success of your teams. We are adept at listening and take time to consider & understand the specific needs of our customers.
We then match those with solutions which work hard to deliver the results you can build upon as your organisation grows and evolves. We are very ‘human’ in our service-centred approach, and this is evident in our glowing 5* Google business reviews.
What Cloud10 delivers.
The can-do approach of our friendly, expert team helps us to deliver the very best service levels for IT Support, Cyber Security, Microsoft 365 Services, Internet Connectivity, Telecoms & Cloud Solutions.
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Users & Devices
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5-Star Customer
Reviews on Google
Reviews on Google
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Servers & M365 Landscapes Managed
Who are Cloud10 ?
Based in Manchester, our team comes together to make sure customers and fellow team members are supported to succeed. Our IT services are delivered across the whole of the UK including remote and onsite support. With the majority of our clients having a North-West base, we are geared up for same-day onsite response to keep essential services running 24/7/365!
Cloud10 help you shape your organisation your way.
We listen, we learn about your goals and identify all the barriers that are holding back your team.
We explain and discuss your options and deliver valuable solutions which drive productivity and efficiency across your team…
The BIG three.
These are three of our key services – those our customers engage with the most and which we build, deliver and support day-in, day-out to people across the UK.
Managed IT Support
- Service-first
- 5* rated IT support with fully inclusive remote and onsite work
- Monitoring & management of all your technology
- Organisations from 5-500 employees
- Discounts for charity and non-profit organisations
Telecoms, Video & Collaboration
- Multi award-winning VoIP telecoms platform
- Fully managed
- Work anywhere
- Inclusive calls
- Microsoft Teams & Zoom video conferencing solutions
Cloud Computing
- Private or Public cloud-based hosted remote desktop
- CloudDeskPRO™
- Hotdesking & remote working
- Discounts for charity and non-profit
- Free migration management
Service Desk KPIs for March 2024
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Customer Satisfaction
We have specialist expertise in key sectors.
Cloud10 provide Managed IT services to a variety of organisations with teams from 10 to 500 employees.
Our team have specialist expertise in delivering services to the following sectors.
Charity & Not-for-profit
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- Grants and funding Data security – highest level of personal information Empathy People first Hand holding, guides Training
- Reducing costs, budgeting, more funds for the cause
- Environmental Mental Health, physical setup PSE?
Property
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- Disaster Recovery and Prevention
- Office365 / Microsoft365 security
- Remote anywhere-working
- 7 days a week support
- Data security
- Property software
- Photos, scans, paperless
Recruitment
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- Salespeople kept working
- Anywhere-Anytime working
- Scalable & Flexible
- Rec software and web services
- Telecoms
- Integration
- Ahead of competition
- Attractive working environment for attracting and keeping consultants
- 24/7 working to support customers
- Data security – customer and organisational
Architects, Technical Planning & Estimating
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- Big data
- Data management
- Timesheets
- Project management
- CAD & 3D rendering
- SQL databases
- Fast internet
- Remote working
- Office365 / Microsoft365 apps and licensing