Total Cover IT Support
Whether it’s setting up new devices, providing guidance on new technologies, or addressing unexpected challenges; we’re here to simplify technology for your team.
Keep moving forward knowing your technology partner has everything covered!
Imagine having a reliable partner by your side, dedicated to ensuring your technology works seamlessly so you can focus on what you do best. Our five star rated support services are like having a trusted friend for your IT support needs. We take care of everything behind the scenes, from troubleshooting and resolving everyday tech hiccups to proactive monitoring that catches potential issues before they impact your daily operations. Our team is always ready to assist with a friendly, approachable demeanour, making sure you feel comfortable reaching out for any IT-related concerns.
- Fixed monthly costs for all IT support
- Guaranteed timescales to resolve all IT issues
- Remote and on-site IT support included as standard
- Equipment and hardware setup costs included
- Options to add out of hours support
- Average call answering time of 8 seconds (no answerphone or hold)
- 81% of support tickets resolved same day (when logged before 4pm)
- 98.6% average customer satisfaction each month
- Near 100% customer retention rate
Chat with one of our friendly, experts about Total Cover IT Support