We are Cloud10
100% service focused, personable and professional IT support. Rated highest on Google for IT Services in Manchester.
Bringing the
wow-factor
to IT.
Getting your organisations technology right is key to the success of your teams. We are adept at listening and take time to consider & understand the specific needs of our customers. We then match those with solutions which work hard to deliver the results you can build upon as your organisation grows and evolves. We are very ‘human’ in our service-centred approach, and this is evident in our glowing 5* Google business reviews.
What Cloud10 delivers.
The can-do approach of our friendly, expert team helps us to deliver the very best service levels for IT Support, VoIP telecoms, Connectivity & Cloud Services.
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Users & Devices
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5-Star Customer
Reviews on Google
Reviews on Google
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Servers Managed
& Maintained
& Maintained
Who are Cloud10 ?
Our team comes together to make sure customers and fellow team members are supported and succeeding. IT company based in Manchester, our services are delivered across the whole of the UK including remote and onsite support. With majority of our clients having a north-west base we are geared up for same-day onsite response to keep essential services running 24 hours a day, 7 days a week, 365 days a year, or 366 when it’s a leap year!
We help you shape your business your way.
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The BIG three.
These are three of our key services – those our customers engage with the most and which we build, deliver and support day-in, day-out to people across the UK.
Managed IT
Support
- Service-first
- 5* rated IT support with fully inclusive remote and onsite work
- Monitoring & management of all your technology
- Organisations from 5-500 employees
- Discounts for charity and non-profit organisations
Connectivity
& Telecoms
- Multi award-winning VoIP telecoms platform
- Fully managed
- Work anywhere
- Inclusive calls
- Microsoft Teams & Zoom video conferencing solutions
Modern
Workplace
- Private or Public cloud-based hosted remote desktop
- CloudDeskPRO™
- Hotdesking & remote working
- Discounts for charity and non-profit
- Free migration management
Service Desk KPIs
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Service Desk Tickets Resolved
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Same Day Resolution
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SLAs Met
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Customer Satisfaction
We have specialist expertise in key sectors.
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Charity & Not-for-profit
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- Grants and funding Data security – highest level of personal information Empathy People first Hand holding, guides Training
- Reducing costs, budgeting, more funds for the cause
- Environmental Mental Health, physical setup PSE?
Recruitment
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- Salespeople kept working
- Work anywhere anytime
- Scalable
- Flexible
- Rec software and web services
- Reporting
- Telecoms
- Integration
- Ahead of competition
- Attractive working environment for attracting and keeping consultants
- 24/7 working to support customers
- Data security – customer and business
Property
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- Disaster Recovery and Prevention
- Office365 / Microsoft365 security
- Remote anywhere-working
- 7 days a week support
- Data security
- Property software
- Photos, scans, paperless
Architects, Technical Planning & Estimating
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- Big data
- Data management
- Timesheets
- Project management
- CAD & 3D rendering
- SQL databases
- Fast internet
- Remote working
- Office365 / Microsoft365 apps and licensing